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We guarantees to replace faulty goods within 90 days from the day customers receive it. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a fault with the product. Product exchange is our normal policy, with refunds in exceptional cases.
For Cooling Off Period, By law, you have 7 days from the date of receipt of the goods in which you can cancel the contract - if you don't satisfy with the goods you got within a week, you can send the items back and get the refund. The product must then be returned in its original packaging with its receipt and a small note for the reason of the return. The note will help us to serve you better and improve our products. Please note that you need to pay for the twice shipment for both delivery and return. Shipping fees will only be refunded if the return is a result of a shipping error on our part. You can advise us by email: firstname.lastname@example.org before send the products back.