Lily has been a joy to work with during this project! Responses have been timely and professional, and when there was a slight hiccup in production she immediately rectified out at no additional cost to me. I look forward to working with her again very soon, as I am already working on getting wires for my next project! As for the PCBs, they are flawless! They came individually packaged in ESD bags with a generous amount of bubble wrap to protect them during transit. Beautiful, clean work with both the components as well as the traces, and everything functioned as expected. 5 stars! Really lovely to work with.